If your clients have an “active” BRO Account, they can log into their accounts on your website form. This would be the website form that you integrated directly into your website for clients to use to request trips and get quotes.
If you do not have a website or do not use our website form on your website, you can give clients an “active” account in the settings of their Client Profiles found on the “Clients” page. Making their accounts active will send them an email with a link to their portal with username and password. Each time you correspond with them via email, there will be a link for them to use to get to the portal.
Customers now can also access their accounts via our free Book Rides Passenger App. You can direct them to this free version of the app or your white label version if you have one set up with us.
Don’t know what a BRO Account is? See What is a Client BRO Account?